DocumentationFixing 'Unauthorized' 401 Errors
Fixing 'Unauthorized' 401 Errors
Troubleshooting steps if you encounter login or session issues.
Encountering a 401 error usually means your session has expired or is being blocked by your browser.
Recommended Fixes
Fix 1: Hard Refresh
Try a hard refresh (Cmd+Shift+R on Mac or Ctrl+F5 on Windows). If that doesn't work, manually sign out and sign back in to refresh your authentication token.
Fix 2: Clear Cache & Cookies
Clear your browser's cache and cookies for the last 24 hours. Sometimes old session data can conflict with new updates.
Fix 3: Browser Compatibility
Ensure you aren't using "Incognito" or "Private" mode, which can sometimes block the cookies required to keep you logged in.
Updated 5 months ago