Abandoned checkout detection
Recovery triggers when a member selects a package but doesn't finish payment.
More signed waivers. More completed checkouts. More booked classes.
StudioCharge Recovery
by StudioCharge
When prospects drop off before paying, Recovery sends perfectly timed emails with one-click return links — pulling the exact package details from Mindbody.
Available on Growth ($49/mo) and Scale · No manual follow-up lists
Cart Reminder
10:26 AM
Finish your sign-up — your Unlimited Monthly membership is saved and ready.
Package saved
Unlimited Monthly · $149/mo
Attributed to recovery email #1
They almost joined. Bring them back automatically.
Platform
Detect checkout drop-off, send branded follow-ups, and see which message closed the sale — without spreadsheet tracking or front-desk chase-downs.
Recovery triggers when a member selects a package but doesn't finish payment.
On-brand messages with package name, price, and a one-click return link.
Prospects pick up exactly where they left off — same catalog, same pricing.
Dashboard shows which recovery email converted each sale.
No manual lists, no copy-paste follow-ups — Recovery runs in the background.
Follow-ups fire on a schedule designed to catch members before they go cold.
Features
Incomplete memberships, unsigned contracts, and abandoned payments — followed up automatically.
Enable recovery on Growth or Scale in a few clicks.
Recovery emails require Growth ($49/mo) or Scale — the tiers built for revenue automation.
Toggle recovery on membership and package checkout flows in your form settings.
Edit recovery subject lines and copy — use AI assist to draft variations fast.
Watch attribution in your dashboard to see which messages win members back.
Trial includes 10 active waivers, 5 AI Paragraph Edits, and 1 AI Full Build — no credit card required.
No contracts. No setup fees. Cancel anytime. · Questions? Talk to us
Abandoned checkout detection, recovery emails, plan requirements, and how attribution works.
When a prospect selects a Mindbody package but doesn't finish checkout, StudioCharge automatically sends branded follow-up emails with a one-click link to complete the purchase.
Abandoned cart recovery requires Growth ($49/mo) or Scale ($129/mo). Essentials and Trial do not include automated recovery emails.
Recovery fires when someone starts a StudioCharge checkout flow, selects a membership or package, and leaves before completing payment.
Yes. Edit subject lines and body text in the recovery editor. Use AI assist on Growth and Scale to draft variations quickly, then preview before sending.
Yes. Return links pull the exact package details from Mindbody so prospects pick up where they left off — same membership, same price.
Yes. Your dashboard shows attribution for recovered sales so you know which recovery message converted each membership.
No. Detection, send timing, and return links run on autopilot. Your front desk doesn't need spreadsheets or manual chase-down lists.
Recovery handles checkout drop-off. Client email journeys on Growth and Scale handle post-submit confirmations and follow-ups — together they cover the full member lifecycle.